At sparechanges.in, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not satisfied with a product, you may be eligible for a return or refund based on the following guidelines:
Eligibility for Returns
- Products must be returned within 7 days of the delivery date.
- Items must be in their original condition, unused, and in their original packaging.
- Proof of purchase (receipt or order number) is required for all returns.
- Only items that are damaged, defective, or incorrect at the time of delivery are eligible for return or replacement.
Non-Returnable Items
- Products that have been used or installed.
- Any items purchased during sales or promotions.
- Custom or special-order products.
Return Process
To initiate a return, please contact our customer service team at Sales.kstradersonline@gmail.com or call +91 90841 95539. Once your return is approved, we will provide you with instructions on how to return the product.
Shipping for Returns
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping service for returns to ensure that the item reaches us safely.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and the amount will be credited to your original payment method within 7-10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at Sales.kstradersonline@gmail.com or +91 90841 95539.
Contact Information
For any questions or concerns regarding your return or refund, feel free to contact us:
- Phone: +91 90841 95539
- Email: Sales.kstradersonline@gmail.com
- Address: KHASARA NO 4/10, SATYAM VIHAR COLONY, Bhoopatwala, Haridwar, Haridwar, Uttarakhand, 249410